EDUCATION
Master of Arts, Health Communication – Michigan State University 09/2008-05/2010
- Coursework: Health communication theory, social marketing, mental health, epidemiology, campaign design, new media, advertising
- Research Projects: Effects of social support on cancer; Family communication regarding cancer diagnosis; Doctor-patient communication regarding cancer screening for minority women; Social marketing campaign for diabetes patients; Communication practices for college-age females in providing social support to those with disordered eating
Bachelor of Arts, Communication – Michigan State University 09/2004-05/2008
- Coursework: interpersonal, mass media, and organizational communication
- Cognate: Social science program providing a cross-disciplinary experience in approaching communication
PROFESSIONAL EXPERIENCE
ComPsych Corporation: FMLASource - Chicago, IL
FMLA Trainer - 2/2012-Present
- Maintain an extensive and constantly updated understanding of federal and state family medical leave laws
- Train all new hires and promotions for the department
- Act as a resource for employees with process, system, and law questions
- Work cohesively with the FMLASource management team to provide new innovations for our department as well as identifying training needs.
FMLA Specialist 12/2010-2/2012
- Assist employees, HR professionals, and healthcare providers in navigating the Family Medical Leave Act.
- Communicate the intricacies of FMLA law to members of public and health sectors.
- Provide excellent customer service in a fast paced call-center environment.
- Work cohesively with the FMLASource team to provide an excellent and well maintained resource system for our clients and their employees.
Douglas J Companies: AVEDA Institutes and Salons - East Lansing, MI and Chicago, IL - 05/2008-Present
Marketing Team Member
- Work to promote Douglas J Salons at a variety of community events in Michigan
- Assist in fundraising, planning, and execution for corporate philanthropic ventures
- Uphold exceptional standards for customer service in high-end salons as well as family oriented events
- Gaining valuable experience in marketing, sales, and relationship building.
MSU Counseling Center - East Lansing, MI - 08/2009-01/2010
Lead Campaign Coordinator - Internship
- Developed student outreach campaign to increase awareness for services available on campus
- Aided in recruitment and implementation of a volunteer student advisory board for the counseling center
- Designed print and social media awareness materials for mental health initiatives
MSU Department of Communication – East Lansing, MI - 08/2007-05/2010
Course Coordinator - Introduction to Communication and Public Speaking
- Oversaw proper execution of course polices and addressed student and staff concerns
- Created course documents and resources for over 500 students each semester
- Developed and implemented training programs for graduate and undergraduate teaching assistants
Teaching Assistant - Relational Sales and Organizational Communication
- Presented lectures on course content for groups of students from 20 to 200
- Graded and maintained records for multiple classes and levels of coursework
- Fostered and maintained corporate partnerships with area sales organizations
American Cancer Society - East Lansing, Michigan 09/2006-05/2008
Intern and Relay for Life Event Chair (2007-2008)
- Contributed to growth of volunteer planning committee, increasing size and re-organizing structure
- Managed event recruitment, publicity, planning, mission delivery, and survivorship committees
- Planned logistics for 80 team overnight fundraising event with over 1,000 participants
Volunteer Relay for Life Team Development Chair (2006-2007)
- Implemented team recruitment strategies and facilitated team interactions
- Acted as an information resource for over 60 team captains leading up to the event
- Planned and led biweekly team captain meetings providing guidance and leadership training
OTHER RELATED SKILLS AND EXPERIENCE
- Passionate supporter of cancer prevention and awareness: Family member caregiver and dedicated volunteer
- Previous experience with children and youth through childcare, camp counselor, and instructor positions.
- Proficient in MS office (Word, Excel, PowerPoint, Publisher) for Macintosh and PC and Social Media for Advertising (Facebook, Twitter, LinkedIn, Blogs, YouTube, Digg/StumbleUpon), Typing speed 80 WPM
- MSU Dance Club: Founder and president of eighty member student run organization promoting dance
- Working knowledge of the Spanish language, pursuing proficiency through Rosetta curriculum